We can provide
immediate attention to your needs.
InsuranceDM offers instant answers by email, fax or phone,
as follows:
Mailing List Counts
Simply give us your preferences, and we will send you an accurate
count within 24 hours - often within a few short minutes!
Custom Letter Copy or Creative
Custom copy or graphics require a day or two to prepare.
Please be as specific as possible in your requests to help
us meet your needs quickly.
Letter Production & Mailing
If you need mailing within a day or two of your inquiry, please
tell us upfront. We will recommend using one of our
tested & proven 'boilerplate' letters and a simple outer
envelope. We can always expedite your mailings if you
let us know in advance. Also, if you need leads right
away, we recommend upgrading to First Class Postage for an
additional
15¢ per unit.
Important information About Standard Class Mailings.
It is important that we point out the difference between
Standard Class (bulk) mailings and First Class mailings.
All mailings ordered under the InsuranceDM $0.44 per unit
(black & white) or $0.50 per-unit (color)
offer are mailed at the Standard Class rate, formerly known
as Bulk Rate. This means that they are NOT processed the same
as First Class mail, and delivery delays may occur.
InsuranceDM receives excellent processing service from the
Nashville Sectional Center Facility (SCF) and the U.S. Postal Service
(USPS). Often, our Standard Class mail is delivered
within 2 to 3 business days of mailing, throughout the Midwest
and even on mailings to East and West coast regions.
However, this is a best-case
scenario; we cannot guarantee any specific delivery
time, because we have no control over the U.S. Postal Service,
their employees, or their individual post offices.
The maximum delivery time that may occur on a Standard Class
mailing, according to USPS standards, is 2 to 3 weeks. We
do not typically experience this type of delay, but
ALL
Standard Class mailings are subject to delays based on the
mail volume and staffing at each individual BMC (Bulk Mail
Center) and local post office. USPS regulations require
that all First Class Mail be processed before Standard Class
mail.
If the post office in your area has a heavy volume of First
Class Mail on any given day, they may choose to delay processing
Standard Class Mail for one or more days. This is their
normal business practice, and it is not under our control
or anybody's control outside of the USPS and your local
Postmaster. It is also why Standard Class mail costs
far less than $0.44
per unit single-letter First Class rate, and why we at InsuranceDM are able to offer you a
complete mailing kit for $0.44 including production AND
postage.
InsuranceDM offers First Class
Postage on all of our mailings, at an upcharge of $0.15 per
unit. We will be glad to mail any and all of
your mailings at the First Class rate, if a 2 to 3 day delivery
time is required. However, if you choose to mail
at our normal, included Standard Class rate, we will not be
liable if the U.S. Postal Service delivers your mail in the
latter part of their acceptable delivery range of 2 to 3 weeks
from the time we enter your mail into the postal stream.
If you have questions about delivery times to your area, please
call us at 1-800-843-8861, ext. 14. If you have questions
about Standard Class mail processing in your area, please
contact your local Postmaster, or ask us and we will be glad
to call on your behalf. Thank you. |